Integrate ADP eService Service Requests through ServiceNow
ADVANCE SNConnect integration for ADP eService is designed specifically to provide HR and Payroll teams access to ADP Service Requests support directly through their ServiceNow platform, eliminating the need to manage tickets in both ADP and ServiceNow. By providing a unified experience, this product simplifies the support process, consolidates data, improves reporting, eliminates manual processes, drives productivity and the overall employee experience.
Features and Benefits
Seamless Support
Ensure effortless and secure data flow between ADP and ServiceNow, improving accuracy and efficiency across HR and Payroll support functions.
Unified Platform Experience
Eliminate manual swivel chair processes by enabling HR and Payroll teams to create ADP eService Service Request tickets directly from ServiceNow HRSD cases.
Reduced Manual Workload
Automate case creation and data integration to minimize manual effort for employees and support teams, allowing them to focus on higher-value tasks.
Employee-Centric Solution
Provide a user-friendly, centralized support interface that resolves issues quickly, enhancing overall employee experience and productivity.
